Withering House is a restoration-led property brand focused on the development and refurbishment of period homes.

If you have any questions about this privacy policy or how we handle your data, you can contact us at:

Email: malaika@witheringhouse.co.uk
Address: withering house, East Sussex, united kingdom

We may collect and process the following personal data:

• Identity Data: name

• Contact Data: email address, phone number

• Technical Data: IP address, browser type, and website usage data

• ‍Marketing Data: preferences in receiving communications from us

We collect data through:

• Newsletter sign-up forms on our website

• Enquiry forms on our “Eyes on the Ground” service page

• Requests to receive downloadable content (e.g. PDF guide)

• Booking forms via Calendly

• Email correspondence

• Automated technologies such as cookies

We use your personal data to:

• Respond to enquiries and provide requested services

• Send newsletters and marketing communications (where you have opted in)

• Deliver requested resources (such as downloadable guides)

• Manage bookings and consultations

• Improve our website and services

We use Mailchimp to manage our email communications.

When you sign up for our newsletter or request a resource, your data is stored securely with Mailchimp and used to send relevant emails. You can unsubscribe at any time by clicking the link in any email or contacting us directly.

Under UK data protection law, we rely on the following legal bases:

• Consent – when you sign up for newsletters or downloadable content

• Legitimate interests – to respond to enquiries and improve our services

• Contractual necessity – where processing is required to provide a service you have requested

We do not sell your personal data.

We may share your information with trusted third-party service providers where necessary, including:

• Email marketing platforms (e.g. Mailchimp)

• Scheduling tools (e.g. Calendly)

• Website hosting or analytics providers (if applicable)

These providers process your data only on our behalf and in accordance with data protection laws.

We retain personal data only for as long as necessary:

• Enquiry data: retained for up to 24 months

• Marketing data: retained until you unsubscribe

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to processing

• Withdraw consent at any time

To exercise any of these rights, please contact us using the details above.

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

Our website may use cookies to improve user experience and analyse site traffic.

You can control or disable cookies through your browser settings.

Our website may include links to third-party websites (including social media platforms). We are not responsible for their privacy practices.

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.